SUNDAF DMC
PARTNER BRIEF & ENQUIRY CHECKLIST
PT SUNDAF HOLIDAY BERSAMA
Version: 9 September 2026

A reusable brief for travel professionals planning Indonesia journeys.
Complete the fields that are relevant, then send it to:
info@sundafdmc.com

This document is a planning template, not a contract, reservation or quote.
Please do not include passport data, payment card details, medical records
or other sensitive personal information.

1. YOUR AGENCY
Business / trading name:
Business website:
Country / target market:
Contact person and role:
Work email:
Phone with country code (optional):
Preferred contact method:
Agency / tour operator / travel designer / other:
Tell us briefly about your business:

2. THE JOURNEY
Preferred destinations:
Arrival date and airport, if known:
Departure date and airport, if known:
Dates fixed or flexible:
Approximate duration:
Adults / children, with age bands only:
Number of rooms / room types:
Indicative budget and currency:
Budget per person or for the whole group:
International flights included in that budget? Yes / no:
Accommodation preferences:
Travel style and preferred pace:
Main interests:
Must-have experiences:
Things the travellers prefer to avoid:
General accessibility or dietary requirements (no medical records):
Languages requested for guiding:

For forest or river journeys, where relevant:
Preferred region: Sumatra / Kalimantan / open to advice:
Forest walking confidence and preferred walk length:
Comfort with early starts, humidity and basic facilities:
Riverboat overnight acceptable? Yes / no / discuss:
Sleeping, privacy and bathroom expectations aboard:
Alternative interests if wildlife is not seen:

3. SERVICES TO CONSIDER
[ ] Accommodation
[ ] Airport and other transfers
[ ] Guided experiences
[ ] Private transport
[ ] Domestic connection planning
[ ] Marine / island excursions
[ ] Guided forest walks and orangutan observation
[ ] Riverboat journey / overnight klotok stay
[ ] Group meals or private dining
[ ] Corporate or incentive programme
[ ] Other:

4. COMMERCIAL AND COMMUNICATION CONTEXT
Is this an initial idea or an active client request?
When do you need the proposal?
Who will make the booking decision?
Do you need content suitable for presentation under your brand?
How should guest communication be handled?
Any procurement or supplier-onboarding requirements?

5. BEFORE CONFIRMING A PROPOSAL
[ ] Check the correct legal entity and contact details.
[ ] Check names of properties, room types, meal basis and service dates.
[ ] Check exactly which transport, guiding and activities are included.
[ ] Check the currency, price basis, taxes and mandatory supplements.
[ ] Check whether flights, permits and admission charges are included.
[ ] Check forest activity level and guide arrangements, where relevant.
[ ] Check the named boat, sleeping basis and bathroom facilities, if used.
[ ] Confirm that wildlife sightings are not guaranteed and visitor rules apply.
[ ] Check quote validity and availability status.
[ ] Review payment milestones and the confirmation process.
[ ] Review each applicable cancellation and amendment condition.
[ ] Identify non-refundable supplier commitments before approving them.
[ ] Agree branding, confidentiality and guest communication terms.
[ ] Confirm operational contacts, support hours and escalation procedures.
[ ] Confirm which guest details are needed and a secure sharing method.

WHAT HAPPENS NEXT
SUNDAF DMC reviews the brief and any trade-qualification information.
Routes and services are assessed against availability and feasibility.
Rates and commercial terms are shared privately in a proposal.
No service is reserved or booked solely by sending this checklist.
Written booking confirmation and agreed terms are required.

CONTACT
SUNDAF DMC | PT SUNDAF HOLIDAY BERSAMA
Email: info@sundafdmc.com
Business phone: +62 817 7520 2759
Office phone: +62 21 2232 1146
Office: Epiwalk Office Suite, 5th Floor, Unit A501,
Kawasan Rasuna Epicentrum, Jl. HR Rasuna Said, Setiabudi,
South Jakarta 12940, Indonesia
Office visits by prior arrangement.

You may copy and adapt this checklist for your agency's enquiry planning.